Last Updated: August 4, 2025

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Welcome to Bloom Agency ("Bloom," "we," "us," or "our"). We are committed to maintaining the privacy and protection of your information. This Privacy Policy governs your access to and use of our website, www.bloomagency.ai (the "Website"), and any other services we offer (collectively, the "Services").

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not access or use our Services.

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1. Information We Collect

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We collect information that you provide to us, information we collect automatically, and information from third-party sources.

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a) Information You Provide to Us:We collect information you voluntarily provide, including but not limited to:

• Contact Information: Your name, email address, phone number, physical address, and company name when you fill out our contact forms, request a quote, or otherwise communicate with us.
• Account Information: If you create an account, we may collect your username, password, and other registration information.
• Payment Information: If you make a payment for our Services, we use third-party payment processors to collect your payment information. We do not store your full credit card details.
• Communications: Any information you provide when you communicate with us about our Services, including for customer support.

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b) Information We Collect Automatically:When you use our Website, we may automatically collect certain information, including:

• Log and Usage Data: Information about how you use our Website, such as your IP address, browser type, operating system, referral URLs, pages viewed, links clicked, and the dates and times of your visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device. We use them to operate and improve our Website, understand user activity, and for marketing purposes. You may be able to instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

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c) Information From Third Parties:We may receive information about you from third-party sources, such as social media platforms, data analytics providers, and marketing partners.

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2. How We Use Your Information

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We use the information we collect for various business purposes, including to:

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• Provide, operate, maintain, and improve our Services.
• Process your transactions and send you related information, including confirmations and invoices.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests, and provide customer service.
• Communicate with you about products, services, offers, promotions, and events offered by Bloom and others, and provide news and information we think will be of interest to you.
• Monitor and analyze trends, usage, and activities in connection with our Services.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Bloom and others.
• Personalize and improve the Services and provide content or features that match user profiles or interests.
• Fulfill any other purpose for which the information was collected.

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3. Sharing and Disclosure of Information

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We may share your information in the following circumstances or as otherwise described in this policy:

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• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processors, hosting providers, analytics companies).
• In Connection with a Business Transfer: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• For Legal Reasons: We may disclose your information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process. We may also disclose your information to enforce our rights, prevent fraud, or protect the safety of Bloom or others.
• With Your Consent: We may share your information with your consent or at your direction.

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We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.

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4. Data Security

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We implement what we believe to be reasonable security measures to protect your information. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems or your information. You acknowledge that you provide your personal information at your own risk.

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5. International Data Transfers

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Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

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6. Your Rights and Choices

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Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete your personal information. To exercise these rights, please contact us. We may require you to verify your identity before we can fulfill your request.

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7. Children's Privacy

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Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

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8. Changes to This Privacy Policy

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We may change this Privacy Policy from time to time at our sole discretion. If we make changes, we will notify you by revising the "Last Updated" date at the top of the policy and, in some cases, we may provide you with additional notice. Your continued use of the Services after any changes to this Privacy Policy will constitute your acceptance of such changes.

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9. Contact Us

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If you have any questions about this Privacy Policy, please contact us at hello@bloomagency.ai